Tech Nerds
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Basic

SKU:
$199.00
$199.00
Unavailable
per item
​Monthly Basic Business Service Plan 
 
As Needed 24/7 Remote Support @ $90 per/call
(4) 1 hr remote support calls per/month. 
​

Users can contact us via email or telephone. 
Our support engineers use a remote access service which allows them to connect to the problematic system and fix it without having to visit your office. ​

(1) Free On-site Visit per/month
If an issue cannot be resolved remotely an engineer will be dispatched to site. Remote support call must be completed first before dispatch can happen.

​​Software Support 
Software troubleshooting for standard Microsoft Products. This includes availability and connectivity of the following: 
  • Anti-virus Scanning
  • Anti spam
  • Windows Troubleshooting
  • Data Backup/Recovery
  • Windows updates
  • Software installation
  • Patch management
  • ​Message archiving

​
  • Exclusive 24/7 response time to calls just like an IT department
  • Ensure you have a solid backup and disaster recovery plan 
  • ​Fixed fees no surprises
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