Premium

SKU:
$399.00
$399.00
Unavailable
per item
​Monthly Premium Business Service Plan 
 
As Needed 24/7 Remote Support @ $90 per/call
(8) 1 hr remote support calls per/month.
​
Users can contact us via email or telephone. 
Our support engineers use a remote access service which allows them to connect 
to the problematic system and fix it without having to visit your office. ​
​
(3) Free On-site Visits per/month
If an issue cannot be resolved remotely, an engineer will be dispatched to site. ​​Remote support call must be completed first before dispatch can happen.

Software Support 
Software troubleshooting for standard Microsoft Products. This includes availability and connectivity of the following: 
  • Anti-virus Scanning
  • Anti spam
  • Windows Troubleshooting
  • Data Backup/Recovery
  • Windows updates
  • Software installation
  • Patch management
  • ​Message archiving
 
  • Exclusive 24/7 response time to calls just like an IT department
  • Ensure you have a solid backup and disaster recovery plan 
  • Fixed fees no surprises

​Additional Discounted Services @ 5% of regular fee(certain restrictions apply)*
  • Printer/fax machine Setup
  • PC Setup
  • Phone/Tablet setups​
  • Wired/Wireless Camera Setup 

​Computer Repair Services
  • Printer Repair @ 5% discount of total repair fee
  • Computer repair @ 5% discount of total repair fee
  • Mobile phone repairs @ 5% discount of total repair fee